FAQs
Frequently Asked Questions.
Topics
How many hotels do you have?
We have three the Grand Pequot Tower Hotel, the Great Cedar Hotel and the Two Trees Inn located just off property.
What type of rooms do you offer at each hotel?
We offer deluxe accommodations and suites at each Hotel.
What are your hotel rates?
Hotel rates change depending on the time of year, holidays and events.Please contact our Reservations department at 1-800-442-1000 for rates and availability.
What type of amenities do your rooms provide?
Please review the list of amenities for each hotel and room type under Our Wonder, Hotels on the website at www.foxwoods.com.
Can I make a room reservation online?
Yes you can.Choose this option from Hotels under Our Wonders on the website at www.foxwoods.com.
What time is check in and check out?
Check in is at 4pm Friday through Saturday and 5pm on Sunday and Holidays.Check out is 12 noon, 7 days a week.
Does Foxwoods guarantee room types?
Unfortunately, we cannot guarantee a specific room type, only a reserved room.We will do our best to honor your request.
What is your cancellation policy?
You must cancel your room by 6pm on the date of your scheduled arrival to not incur the penalty of one nights charge.You can contact us at 1-800-FOXWOODS, or cancel your reservation online.You will be given a cancellation confirmation number.Please keep this for your records.
Do you offer handicapped accessible rooms?
Yes, we offer handicapped accessible rooms in all three of our Hotel properties.Make sure you request this when making your reservation noting if you prefer a handicapped shower or tub.
Are children allowed to use the Hotel pools?
Children have unlimited access to the pools located at the Two Trees Inn and the Great Cedar Hotel.The Grand Pequot Tower Hotel pool is available to children until 6pm.The pool is available for adults only from 6pm until 9pm in this location.All children must be accompanied by an adult.Please consult the Hotel link on the website for any closings due to maintenance.
Do you offer a Military discount for Hotel stays?
Yes, we offer an active Military discount. You will recieve a 10% discount at check in when you present your military ID (subject to availability Sunday through Thursday). This discount cannot be combined with any other offers. To book your room reservation, please contact our Reservations department at 1-800-442-1000.
Do any of the cafes or lobbies in Foxwoods offer WiFi access for free or for a fee?
No, we do not offer WiFi service at Foxwoods.We do offer high speed internet in our Business Center.Please contact the Business Center for questions and details at 1-800 - FOXWOODS, extension 27420.
What other hotels can you recommend close to Foxwoods?
Please visit www.mycoast.com for the Mystic Coast and Country webiste or www.tourism.state.ct.us for Connecticut Tourism website.Both sites are excellent resources for area lodging and events.
Do you have accomodations for pets?
Unfortunately, pets are not allowed at Foxwoods Resort Casino, Grand Pequot Tower, Great Cedar Hotel or Two Trees Inn.The only exceptions are handicapped assistant animals. Several nearby hotels and inns allow pets within certain restrictions.Please see their web sites or call them directly for more information.
Applewood Farms
www.mysticmore.com/sitemap/860_536_2022.html
1-800-717-4262
http://marriott.com/hotels/travel/gonmy-residence-inn-mystic-groton
1-860-536-5150
Rodeway Motel
www.choicehotels.com/ires/en-US/html/HotelInfo?hotel=CT069
1-860-442-7227
I left something behind in our Hotel room.Do you have a Lost and Found?
Yes, we do have a Lost and Found department.You can reach them at 1-800-FOXWOODS, extension 32086.
What are your Hotel rates? I couldn't find this information on your website.
Because room rates are always changing to accommodate seasonal and weekly volume and events, we ask that you contact our Reservations department at 1-800-442-1000 to receive information on rates and availability for the date(s) of your intended visit.
Do you offer Hotel packages?
Yes, we do offer some packaging.Please contact our Reservations department at 1-800-442-1000 for more details.
Do you have babysitting services in your hotel or is there a childcare center with supervision located at Foxwoods?
We do not offer babysitting or childcare services here at Foxwoods.We do have a wonderful entertainment facility called the Tree House Arcade for children to enjoy. (www.treehouse.foxwoods.com) Children less than 12 years of age must be accompanied by a parent or guardian while in the Tree House.The hours of operation are Sunday - Thurday 10am - 10pm and Friday - Saturday 10am - 1am.