REWARDS FAQ

The Foxwoods Rewards Program is our customer loyalty program that allows our guests to earn Rewards Points that can be redeemed for many great things that Foxwoods has to offer, including: merchandise from our many retail stores, superior dining, rejuvenating spa treatments, overnight accommodations, and entertainment tickets.  Foxwoods Rewards also offers exclusive Preferred Partner discounts and benefits that extend to Las Vegas, Boston, the Bahamas, and more!

The Foxwoods Rewards Program is open to individuals who are at least 21 years or older and who have a valid form of identification.  Bingo players who are between the ages of 18 and 20 are also able to obtain a Bingo Rewards card.  

Members earn Foxwoods Rewards Points for virtually every dollar they play by simply inserting their Rewards card at their favorite slot machine, providing their Rewards card when playing at any Poker or Table Game, purchasing Bingo admissions, or playing Keno or Race Book.  Hotel guests can now also earn Foxwoods Rewards Points for hotel stays purchased with cash or credit card.

The Foxwoods Rewards Program Tiers are Wonder, Gold, Platinum, and Diamond.  Tier levels are determined by a player’s status level and are based on play activity within a six-month time period.  Members must earn the minimum number of qualifying Tier Credits during each earning period to qualify for a certain Tier level.

Members earn Tier Credits based on Rewards Points earned to accelerate Tier Status (Gold, Platinum, and Diamond).  Tier Credits are ONLY used for Tier Status and have no monetary value.  As you accelerate Tier Status, you will earn more Rewards benefits. 

While your Foxwoods Rewards membership may remain open, Rewards Points on all Tiers will expire from an account if there is no activity on the account for over 12 months. 

Yes, Tier Credits reset to 0 on April 1 and October 1 of each year.  Gold, Platinum, and Diamond Tier levels will be re-evaluated on a semi-annual basis. While Tier level upgrades will take place automatically throughout the year as members earn the next level, once a Tier level is achieved it will be in effect through the end of the qualifying time period (April 1 – Sept. 30 and Oct. 1 – March 31 each year). 

Members are able to use Rewards Pointstowards: Hotel Rooms, Dining, Entertainment, Golf, Spa Services, select Retail Outlets, and more!  Simply present your Rewards card or provide your Rewards account number when making hotel reservations or when issuing payment for merchandise or services.  

No.  Rewards Points are non-transferrable.

Rewards Points for Table Games are posted as soon as the table rating session is closed and entered into the system.  Rewards Points for Slots are posted immediately, as they are earned.  Rewards Points for hotel stays will be posted to your account 2 to 10 business daysafter your hotel checkout purchases are settled to your hotel folio.  Rewards Points earned through offers and/or promotions are typically posted to your account immediately upon acceptance on the day of the offer/promotion.

Signing up for a Foxwoods Rewards card is easy!  Just visit any Foxwoods Rewards booth with valid identification and start earning right away.  Or, you can go to www.Foxwoods.com/Signup and complete the requested information.  You will still need to come in and visit a Rewards booth with your identification to pick up your new card.  Once you are signed up, you will start receiving your discounts and benefits immediately!