What makes The Norwich Spa at Foxwoods different from other spas?
Our 9th floor location in the Grand Pequot Tower of Foxwoods Resort Casino adds a dimension to the brand already enjoyed at The Spa at Norwich Inn. We subscribe to the International Spa Association’s “Code of Comfort,” which is included for your reference within this menu of services.
Is it unusual to travel there alone?
No. Many guests travel alone. Experience personal seclusion or enjoy the opportunity to meet other guests in the warm and friendly atmosphere the Spa has to offer.
What if this is my first time at a spa?
The Norwich Spa at Foxwoods provides the perfect location for your first Spa experience. Our professional staff will help ease any apprehensions and answer any questions you may have.
How do I schedule my spa treatments, salon, waxing & make-up services?
For Spa Services and Day Spa Packages, please call the Spa at 1-860-312-4901. For Hair, Makeup, Hand & Foot Treatments, and Waxing services, please call the Salon at 1-860-312-4096. Our Spa and Salon reservation consultants will help you to schedule your experience. They will explain each treatment in detail and can e-mail your itinerary prior to your arrival.
When is it best to do fitness activities?
It is best to rest for at least one hour after any heat treatment, including sauna, steam and whirlpool, prior to exercise.
Am I required to totally disrobe during my treatments?
We follow strict guidelines for massage and body treatment draping. Because we want you to feel totally at ease, please inquire of your reservation consultant which body treatments require draped nudity. Undergarments may be worn for certain treatments. Clothing or bathing attire is required in all public areas.
May I request a male or female therapist or the same therapist I had last visit?
While we will make every effort to honor your requests, we cannot guarantee a therapist request or gender. All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.
What if I have allergies, am pregnant, or have other health concerns?
You should have clearance from your physician if you suffer from any illness or allergy. The recent privacy laws limit our ability to inquire regarding medical and health issues. However, it is up to you to divulge to your therapist all medical conditions that will put you at risk. Sometimes, it may be determined the treatment you chose is inappropriate for your current state of health and adjustments will have to be made. Treatments marked with the P are contraindicated during pregnancy. Information provided to our staff is held in strictest confidence.
What do I need to bring with me?
Bring a bathing suit to swim in the pool or for comfort in the sauna, steam or whirlpool, and appropriate workout attire and sneakers for the fitness center. We’ll supply you with a one-size-fits-all bathrobe, spa slippers and locker. You may bring your own robe and slippers for comfort. Locker rooms are equipped with a changing room, showers, shampoo, conditioner, lotions, razors, deodorant, hair spray, mouthwash and hairdryers.
How early should I arrive?
Arrive at least 30 minutes prior to your first appointment to allow time to check in at the Spa and Salon reception desk, have a tour to familiarize yourself with our facility and to change into your robe.
What can I do between treatments?
If you schedule your treatments over the course of the day, our Spa offers areas to relax and enjoy, such as our seasonal outdoor terrace deck, relaxation room and indoor pool. Room service is available year round for a poolside snack. Rev up with a workout in our fitness center. Have your hair designed in our Salon. Indulge in a makeup application. Or browse in our wonderful Spa Life-Style Boutique. Of course, the world of gaming, shopping and dining awaits just a few floors away!
Do you allow small children and toddlers in the pools?
Yes. Small Children and toddlers are welcome in the pool. Please be advised that, for health reasons, all children in diapers must be in a swim diaper at all times.