Norwich Spa at Foxwoods

Place yourself in our capable hands for a few hours or an entire day

From the moment you step through the door you can feel your mood begin to improve. Private men’s and women’s locker rooms lead to a whirlpool, steam room, sauna and lounge area. Twelve other private rooms serve as settings for massages, scrubs and body therapies. Even if you decide just to unwind in our poolside veranda, you’ll feel completely rejuvenated. And our expert salon staff will see to it that you don’t have to lift a finger. Now this is true relaxation. Book your appointment today at 860-312-4901.

Services  Reservations  Gift Cards  Pool Information

PLEASE NOTE: During peak periods including weekends, holidays, and school breaks, the spa cannot guarantee access without booking a service. We apologize for the inconvenience.

Please note that the men's locker room is currently closed for renovations. We apologize for any inconvenience this may cause.

Phone

860-312-4901

Location

Grand Pequot Tower, 9th Floor

Hours

Grand Pequot Pool, Fitness Center, Locker Rooms & Spa

Daily: 8:00am - 9:00pm

Spa Treatments

Daily: 9:00am - 8:00pm

Salon Treatments

Sunday – Wednesday: 9:00am - 6:00pm | Thursday – Saturday:  9:00am - 7:00pm

Details

FAQ

What makes The Norwich Spa at Foxwoods different from other spas?

Our 9th floor location in the Grand Pequot Tower of Foxwoods Resort Casino adds a dimension to the brand already enjoyed at The Spa at Norwich Inn. We subscribe to the International Spa Association’s “Code of Comfort,” which is included for your reference within this menu of services.


Is it unusual to travel there alone?
No. Many guests travel alone. Experience personal seclusion or enjoy the opportunity to meet other guests in the warm and friendly atmosphere the Spa has to offer.

What if this is my first time at a spa?
The Norwich Spa at Foxwoods provides the perfect location for your first Spa experience. Our professional staff will help ease any apprehensions and answer any questions you may have.

How do I schedule my spa treatments, salon, waxing & make-up services?
For Spa Services and Day Spa Packages, please call the Spa at 1-860-312-4901. For Hair, Makeup, Hand & Foot Treatments, and Waxing services, please call the Salon at 1-860-312-4096. Our Spa and Salon reservation consultants will help you to schedule your experience. They will explain each treatment in detail and can e-mail your itinerary prior to your arrival.

When is it best to do fitness activities?
It is best to rest for at least one hour after any heat treatment, including sauna, steam and whirlpool, prior to exercise.

Am I required to totally disrobe during my treatments?
We follow strict guidelines for massage and body treatment draping. Because we want you to feel totally at ease, please inquire of your reservation consultant which body treatments require draped nudity. Undergarments may be worn for certain treatments. Clothing or bathing attire is required in all public areas.

May I request a male or female therapist or the same therapist I had last visit?
While we will make every effort to honor your requests, we cannot guarantee a therapist request or gender. All therapists are trained in both treatment and draping protocols to ensure your comfort at all times.

What if I have allergies, am pregnant, or have other health concerns?
You should have clearance from your physician if you suffer from any illness or allergy. The recent privacy laws limit our ability to inquire regarding medical and health issues. However, it is up to you to divulge to your therapist all medical conditions that will put you at risk. Sometimes, it may be determined the treatment you chose is inappropriate for your current state of health and adjustments will have to be made. Treatments marked with the P are contraindicated during pregnancy. Information provided to our staff is held in strictest confidence.

What do I need to bring with me?
Bring a bathing suit to swim in the pool or for comfort in the sauna, steam or whirlpool, and appropriate workout attire and sneakers for the fitness center. We’ll supply you with a one-size-fits-all bathrobe, spa slippers and locker. You may bring your own robe and slippers for comfort. Locker rooms are equipped with a changing room, showers, shampoo, conditioner, lotions, razors, deodorant, hair spray, mouthwash and hairdryers.

How early should I arrive?
Arrive at least 30 minutes prior to your first appointment to allow time to check in at the Spa and Salon reception desk, have a tour to familiarize yourself with our facility and to change into your robe.

What can I do between treatments?
If you schedule your treatments over the course of the day, our Spa offers areas to relax and enjoy, such as our seasonal outdoor terrace deck, relaxation room and indoor pool. Room service is available year round for a poolside snack. Rev up with a workout in our fitness center. Have your hair designed in our Salon. Indulge in a makeup application. Or browse in our wonderful Spa Life-Style Boutique. Of course, the world of gaming, shopping and dining awaits just a few floors away!

Do you allow small children and toddlers in the pools?
Yes. Small Children and toddlers are welcome in the pool. Please be advised that, for health reasons, all children in diapers must be in a swim diaper at all times.

Code of Comfort

Your Rights and Responsibilities as a Spa Guest

Although there is a wide array of spas around the world, each offering a unique experience, they are all devoted to enhancing overall well-being through a variety of professional services that encourage the renewal of mind, body and spirit.

To enjoy your spa experience to the fullest, observe the Code of Comfort, act responsibly, and understand that common sense and personal awareness can help ensure your satisfaction, comfort and safety, as well as that of others.

As a Spa Guest, It Is Your Responsibility To:

  • Communicate your preferences, expectations and concerns
  • Communicate complete and accurate health information and reasons for your visit
  • Treat staff and other guests with courtesy and respect
  • Use products, equipment and therapies as directed
  • Engage in efforts to preserve the environment
  • Adhere to the spa’s published policies and procedures


As a Spa Guest, You Have The Right To:

  • A clean, safe and comfortable environment
  • Stop a treatment at any time, for any reason
  • Be treated with consideration, dignity and respect
  • Confidential treatment of your disclosed health information
  • Trained staff who respectfully conduct treatments according to treatment protocols and the spa’s policies and procedures
  • Ask questions about your spa experience
  • Information regarding staff training, licensing and certification

 

Officially endorsed and prepared in partnership with International SPA Association and Resort Hotel Association

Final Thoughts

Preserving the Spa Environment

Cell phones of every kind, cameras, beepers, pagers and noise-emitting or recording devices, as well as high-volume conversations, are prohibited throughout the Spa. To protect everyone’s privacy and experience, this rule is strictly enforced. Smoking is prohibited except in designated outdoor areas.
While the 9th floor Spa pool is accessible to registered guests of The Grand Pequot Hotel, we request parents enforce, with their children, mindfulness of the quiet and peaceful environment expected by Spa guests.

Reservations

We strongly recommend that all Spa and Salon offerings be booked prior to your arrival as they are subject to availability. It is best to plan a minimum of 2 weeks prior to arrival.

Weekday and Weekend Pricing

Weekday pricing is applicable Monday through Friday. Weekend pricing is applicable Saturday, Sunday and some select Holidays.

Age Requirements and Family Access

Guests must be 16 years or older to enter the Spa Locker Rooms, Relaxation Room, or to receive spa services and to use the fitness center. Proof of age is required. All children under the age of 16 must be accompanied by an adult at all times.

Cancellation

Reserved appointments for all Spa, Salon, Waxing and Makeup services require a 24-hour advance notice of cancellation or revision, or a 50% cancellation charge will apply. Reservations require a valid credit card guarantee, and a credit card will be required upon arrival.

Gratuity

A 15% gratuity is automatically added to your bill for each service provided by your Massage Therapists, Estheticians, Nail Professionals, Salon Stylists, and Makeup Artists. If you choose, you may arrange to leave more for your provider at the Spa or Salon Reception Desk.
Additional gratuity is not payable using The Dream Card.
Service Charge:
As is customary in the hospitality industry, a service charge (4%) is added to help defray administrative, operating and service expenses.

Sales Tax

All retail purchases are subject to CT sales tax and Mashantucket tax.
Rates, Packages, Promotions, Spa, Salon and Spa Life-Style Boutique offerings are subject to change without notice.

GRAND PEQUOT POOL & SPA FEES AND RULES

PHOTO ID REQUIRED to access the pools and Spa
Registered Guest Pool Rules: 
Children under the age of 16 must be accompanied by an adult at all times
Adult Only Swim (16 years or older): 6pm-9pm nightly at Grand Pequot Pool (subject to change without notice)
Children under the age of 16 years may use the Great Cedar Hotel Pool during adult swim hours

Spa Locker Room Fees and Rules

Registered Guests - $10 / Day (waived with purchase of a Spa Treatment)
Registered Guests - $25 / Three Day Pass, Payable in Advance, non-refundable
Children under the age of 16 are not permitted in the Locker Rooms or Relaxation Room at any time.

Non-Registered Hotel Guests Fees and Rules

Based on availability. Black-out dates apply
$40 Daily Pool & Locker Room (16 years and older)
$25 Daily Pool & Locker Room with the purchase of a Spa Treatment (16 years and older)
$35 Daily Pool Only Pass (16 years and older)
$25 Daily Pool Only Pass (Children 6 – 15 years old)
GREAT CEDAR HOTEL POOL FEES AND RULES
Registered Guest Pool Rules: 
Children under the age of 16 years must be accompanied by an adult at all times

Non-Registered Hotel Guests Fees 

$35 Daily Adult Pool Pass (16 years and older)
$25 Daily Children Pool Pass (Children 6-15 years)

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